Reward Points

Terms & Conditions

We are very excited to announce that we are working on a brand-new website that will contain a host of new features to better support you in naturally caring for your animals.

 As part of this process, we will be phasing out our current reward points programme.

 You won't be able to redeem any unused reward points after 15th August 2024, and we will not be able to transfer them over to your new account on the updated website.

 To make sure you don’t miss out, log on to your account now and redeem your points against your next order.

1. Reward points can only be attributed/redeemed if you register an account with us and if you are logged into your account.
2. Reward points are valid for a year from the date of your last order.
3. Using the guest checkout does not entitle you to points on your purchases.
4. Reward points are not attributed on the shipping cost.
5. When you buy any Hilton Herbs product on our website we will give you reward points for each purchase.  For every £1 you spend you will earn 1 reward point so £1=1 point.
6. You will be asked at Checkout if you want to use your points and you can redeem all or some of the points at this stage. If you redeem all your points the maximum value is the total value of your order before shipping.
7. Each product has a value in points, for example, a 1L Multi-Flex Gold which costs £28.33 has a value of 28 points.
8. When redeeming points 10 points = £1 so to buy a 1L Multi-Flex Gold you would need 283 points.
9. To make sure you get the most out of your Hilton Herbs Reward points, we will send you an account summary quarterly.
10. Reward points are not transferable.
11. Reward points have no cash value.
12. Hilton Herbs reserves the right to withdraw the scheme at any time, subject to giving notice to customers