Your privacy is important to us. The personal information you enter on the payment Merchant Link Pages such as credit card, name, phone number, email and mailing address, are protected by InternetSecure.


Personal Information - This site may request personally identifiable data from you. Which may include your email address, and other personal information such as your address, telephone number, etc., and in the case of online payment giving, credit card number and expiration date. In addition our web server may automatically recognize and store your email address or your domain name when you log into our site or the email address of those who communicate with us via email. And we may aggregate information about what pages on our site you visit or access. Hilton Herbs Ltd endeavors to do its best to protect the privacy of your personal information and will not use this information except in connection with your use of this web site and for the development of the website so that we can provide you with the highest quality of services. We may use your email address to send you information concerning the organization and this website, unless you advise us that you do not wish to receive this information.

 

Special Notice to all Hilton Herbs Internet Customers. We at Hilton Herbs are aware of, and fully understand the concern customers may have, regarding the use of credit cards over the internet. Therefore to make sure your credit card details remain absolutely confidential and secure we have chosen to use the well respected InternetSecure encrypted system, to look after your payment transactions.

Our payment system will automatically connect you to InternetSecure  web site. Having entered your credit card details, the information will then be processed by the bank via a connection that is automatically encrypted using a Secure Socket Layer.

We would like to confirm that this facility has no connection with the Hilton Herbs website, and that all information is passed in an encrypted format to the banks secure collection service. Once the payment transaction is complete you will be returned to our website, where we will provide you with an order number and receipt. We also send you a email when  the order is despatched.

Your order

All web orders will be sent out from our US warehouse and delivery will be by UPS ground with delivery in 3 - 5 working days, please quote your order number if you need to contact us.

You may return any item purchased from Hilton Herbs for any reason within thirty (30) days of purchase. Please note that the product ship date is the date of purchase. We will be happy to offer you an exchange or, if you wish, a refund for unopened items, provided that the products are returned unused, and in perfect condition. Return of an item is at your own cost unless the item is faulty.
Shipping and handling charges are non-refundable. For returns via mail / courier, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. Hilton Herbs reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Return address via courier:-

Hilton Herbs Ltd - C/O Promotion Fulfillment Center, 311 21st Street, Camanche, IA 52730
If you have any questions or feedback please do not hesitate to contact our Helpline Toll-free 1 886 929 0636 (6am - 12 midday EST) or emailhelpline@hiltonherbs.com