Covid-19 - Our Response
In the midst of the fast-developing Coronavirus (COVID-19) pandemic we wanted to take time to reassure all our customers that we are working hard to ensure that the supply of our natural health supplements for animals continues uninterrupted.
Following advice from Public Health England we already have in place sanitary measures to help protect the health of our employees and essential visitors to our site. We would like to assure all our customers that we have plenty of raw materials in stock and our transport network partners have advised us that there are no delivery concerns in the UK at present. In line with the latest advice we would request that, for the foreseeable future, our local customers place their orders via the website or over the telephone rather than visiting us at Downclose Farm.
So, please, continue to place your orders as usual, we need you as much as you and your animals need us! Whilst the last thing we would want to do is encourage customers to stock-pile, we are in a position to fulfill larger than usual orders if our customers so wish. We will keep everyone up to date with any changes to the situation but are here to help all our customers as usual.
At Hilton Herbs we are excited to be celebrating our 30th year in business and are confident that, despite the current problems, we will still be supporting our customers and their animals for many years to come!