> Privacy Policy / Terms and Conditions

Your privacy is important to us. The personal information you enter on the  World Pay Payment Gateway pages such as credit card, name, phone number, email and mailing address, are protected.

Personal Information - This site may request personally identifiable data from you. Which may include your email address, and other personal information such as your address, telephone number, etc., and in the case of online giving, credit card number and expiration date. In addition our web server may automatically recognize and store your email address or your domain name when you log into our site or the email address of those who communicate with us via email. And we may aggregate information about what pages on our site you visit or access. Hilton Herbs Ltd endeavors to do its best to protect the privacy of your personal information and will not use this information except in connection with your use of this web site and for the development of the website so that we can provide you with the highest quality of services. We may use your email address to send you information concerning the Hilton Herbs products and this website, unless you advise us that you do not wish to receive this information.

Special Notice to all Hilton Herbs Internet Customers. We at Hilton Herbs are aware of, and fully understand the concern customers may have, regarding the use of credit cards over the internet. Therefore to make sure your credit card details remain absolutely confidential and secure we have chosen to use the well respected  World Pay encrypted system, to look after your transactions.

This system will automatically connect you to the World Pay  when you click on the icon. Having entered your credit card details, the information will then be processed by the bank via a connection that is automatically encrypted using a Secure Socket Layer.

We would like to confirm that this facility has no connection with the Hilton Herbs website, and that all information is passed in an encrypted format to the banks secure collection service. Once the payment transaction is complete you will be returned to our website, where we will provide you with an order number and receipt. We also send you a email when the order is despatched.

All web orders will be sent out from our UK warehouse and delivery will be by DPD  with delivery  1 - 3  working days, please quote your order number if you need to contact us.

You may return any item purchased from Hilton Herbs for any reason within thirty (30) days of purchase. Please note that the product ship date is the date of purchase. We will be happy to offer you an exchange or, if you wish, a refund for unopened items, provided that the products are returned unused, and in perfect condition. Return of an item is at your own cost unless the item is faulty.
Shipping and handling charges are non-refundable. For returns via mail / courier, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. Hilton Herbs reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Return address :-                                              

Hilton Herbs Ltd
Downclose Farm
Downclose Lane
North Perrott
TA18 7SH

Registered in England and Wales

Registered Office:

Company No. 02724780



Hilton Herbs provides online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page.

Cookies cannot be used to identify you personally.

Below is a list of cookies that are used by Hilton Herbs on this Website.

You can opt out of non-essential cookies at any time by clicking this link...


Hilton Herbs Cookies

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Expires: when user exits browser

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Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year

Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year


Google Analytics Cookies

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Expires: 2 years

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Expires: 30 minutes

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Typical content: randomly generated number
Expires: 2 years

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Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, see the link below.


Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.


Managing your cookies

To find out how to allow, block, delete and manage cookies, follow the link below and select the browser you are using. You can also read your browser's built-in or online help for more information.

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